Shipping Policy
Mom Solutions is the right place where you can shop high-quality products for mothers and enjoy a seamless shopping experience from the comfort of your living room. We take pride in catering to our customers with the best online experience, and our shipping policy will help you understand the procedure of our shipping.
Shipping Time
We strive to get your product delivered to your doorstep as soon as possible and we try our level best to deliver your product in the allotted time span.
- Delivery in Karachi: 1 to 2 working days
- Delivery all over Pakistan excluding Karachi: 3 to 5 working days
How will know if my parcel has been shipped or not?
You will receive a confirmation call/text message from our team.
What are your delivery timings?
It is difficult to state the exact time. However, our courier partner works six business days a week and typically delivers parcels between 9am to 5pm, excluding holidays. Therefore, you can expect your parcel to be delivered within the mentioned time span during business days.
What if I do not receive my order on the scheduled delivery date?
If you do not receive your order on the given day/time, you can contact our support team via email: momsolutionspk@gmail.com or our social platforms.
What am I recommended to do if my order status is delivered but I haven’t received it?
If you face such a situation, we will initiate a proper case investigation. Our team will coordinate with the courier partner, request basic confirmation if needed, and then get back to you with an update.